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Privacy Policy

At Chandukaka Saraf Jewels (CSJ), we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information on our website. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Such as name, email address, phone number, and shipping/billing address when you place an order or sign up for our services.
  • Non-Personal Information: Such as browser type, IP address, and website usage data to improve your online experience.
  • 2. How We Use Your Information

    We use the information collected to:

  • Process orders and deliver products/services.
  • Provide customer support.
  • Improve website functionality and user experience.
  • Send promotional communications (if you have opted in).
  • 3. Disclosure of Information

    We do not sell or rent your personal information to third parties. However, we may share information with trusted partners for operational purposes, including:

  • Delivery services for order fulfillment.
  • Payment gateways for secure transactions.
  • Legal authorities, if required by law.
  • 4. About NSJ

    NSJ (Niyam Sagar Ji) is an integral part of the Chandukaka Saraf Jewels family, committed to offering the same quality and trust that CSJ is known for. Operating independently under a franchise agreement, NSJ ensures adherence to our privacy and service standards while running its jewellery store in Nanded.

    5. Our Relationship with NSJ

    NSJ is a Limited Liability Partnership firm and a franchise of Chandukaka Saraf Jewels. NSJ currently operates a jewellery store in Nanded. As part of our franchise network, NSJ follows the same standards and commitments to customer privacy as CSJ. When you engage with NSJ, your information may be shared with NSJ for service delivery purposes.

    6. Data Security

    We implement robust measures to protect your data against unauthorized access, alteration, or disclosure. However, no system is entirely secure, and we cannot guarantee the complete safety of your data.

    7. Your Rights

    You have the right to:

  • Access your personal data.
  • Request correction or deletion of your data.
  • Opt-out of marketing communications.
  • 8. Changes to This Privacy Policy

    CSJ reserves the right to update this Privacy Policy at any time. Changes will be posted on this page, and your continued use of our website constitutes your acceptance of the updated terms.

    9. Contact Us

    For questions or concerns regarding this Privacy Policy, please contact us at:

    Chandukaka Saraf Jewels

    Email: care@csjewels.com

    Phone: 7969991827

    We value your trust and are committed to maintaining the confidentiality of your information.